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Customer Advocate - Hybrid Role with Growth & Benefits

Remote / Online - Candidates ideally in
Addison, Dallas County, Texas, 75001, USA
Listing for: Women of the Vine & Spirits
Full Time, Remote/Work from Home position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below

Southern Glazer's Wine & Spirits in Addison, TX is seeking a Customer Advocate to support customers through the self-service portal, handle account inquiries, and manage imaging and order processing. The role starts with 60 days in-office training, then becomes hybrid with 3 remote days and 2 in-office days per week depending on business needs.

You will engage in a broad range of responsibilities from order submission to researching claims and coordinating with sales, accounts receivable, and

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