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IGaming Customer Experience Specialist (Hybrid​/Remote

Remote / Online - Candidates ideally in
New Brunswick, Middlesex County, New Jersey, 08933, USA
Listing for: Resorts World NYC
Full Time, Remote/Work from Home position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 56000 USD Yearly USD 40000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: iGaming Customer Experience Specialist (Hybrid/Remote)

Resorts World NYC is seeking an iGaming Digital Marketing Customer Service Representative based in New Jersey to deliver top-tier support across channels, meet SLAs, and help players with account access, payments, promotions, and game inquiries.

You will join a hybrid team, work nights and weekends, stay updated on products, and help protect customers with anti-fraud measures while maintaining compliance.

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