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Bilingual Call Center Specialist - Remote Outreach
Remote / Online - Candidates ideally in
Smyrna, Rutherford County, Tennessee, 37167, USA
Listed on 2026-08-22
Smyrna, Rutherford County, Tennessee, 37167, USA
Listing for:
Healthfirst
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Healthfirst is seeking a Relationship Coordinator to educate prospective members about Medicare Advantage Plan options including Complete Care (MAP), MLTC SHP, and HARP programs. The role involves phone-based outreach, follow-ups, and guiding enrollees through long-term care enrollment in Salesforce and related systems.
You will handle inbound/outbound calls, schedule appointments for SHP Intake Nurses and Complete Care staff, document outcomes, and work toward daily and monthly growth goals
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