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Remote Inbound Care Specialist – Dental & Go365

Remote / Online - Candidates ideally in
Livonia, Wayne County, Michigan, 48153, USA
Listing for: Humana
Remote/Work from Home position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 39000 - 49000 USD Yearly USD 39000.00 49000.00 YEAR
Job Description & How to Apply Below

Humana is seeking Inbound Contacts Representatives to be a part of our Dental and Go365 teams. You are often the first human connection for our members, providing expert benefit guidance and guiding them through next steps while delivering a high-quality customer experience.

This remote role reports to the Inbound Contacts Supervisor within the Consumer Contacts area. You will support members and providers by answering questions, resolving concerns, and documenting outcomes, with an emphasis on

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