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Remote AI-Driven Customer Experience Specialist

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Suppli
Remote/Work from Home position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Suppli in Austin, TX or remote in the US is seeking an early customer-facing teammate to build meaningful relationships with customers and ensure every interaction with Suppli feels fast, human, and genuinely helpful. You’ll own inbound support across email, chat, and calls, draft faster with AI, log bugs in Linear, and work with product and engineering to improve the experience.

This role requires ownership, proactive problem solving, and the ability to switch tasks—from onboarding triage to

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