Remote Transit Customer Care Specialist
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-22
Austin, Travis County, Texas, 78716, USA
Listing for:
Capital Metropolitan Transportation Authority
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Capital Metropolitan Transportation Authority in Austin, TX, is seeking a Customer Service Representative to handle customer calls, provide route and schedule information, assist with trip planning and fares, and resolve inquiries in a professional manner.
This role requires a high school diploma or GED, 2 years of customer service experience (1 year in a call center preferred), and knowledge of Cap Metro services.
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