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Remote Benefits Care Advocate — Customer Support Pro

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Mosaec
Full Time, Remote/Work from Home position
Listed on 2026-08-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Gusto, headquartered in Phoenix with hybrid work options, seeks a Benefits Care Advocate to join the Customer Care team. You will handle inquiries via phone, email, and chat, guiding customers to solutions and delivering exceptional service.

The role emphasizes professional communication, problem solving, and company-wide product knowledge. We value proactive problem solvers with strong written and verbal communication, comfortable with multiple digital tools, and able to work full-time hours,

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