Benefits Concierge — Remote-First Customer Advocate
Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-23
Dallas, Dallas County, Texas, 75215, USA
Listing for:
AE Perkins
Remote/Work from Home
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Customer Success Management
Job Description & How to Apply Below
AE Perkins is seeking a Customer Advocate to be the initial contact for plan participants, assisting with benefits inquiries such as FSA, HSA, and COBRA. The role demands high-volume call handling, clear communication, and problem solving to guide users to self-service resources.
Remote-first role with two weeks of in-person training at Carrollton, TX. Training ensures a smooth transition; hours are standard weekdays with CST time options, and a strong benefits package accompanies the position.
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