Remote Inbound Support Specialist (Healthcare
Remote / Online - Candidates ideally in
Rock Hill, York County, South Carolina, 29732, USA
Listed on 2026-08-23
Rock Hill, York County, South Carolina, 29732, USA
Listing for:
Humana
Remote/Work from Home
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Humana seeks an Inbound Contacts Representative 2 for its Dental and Go365 teams. You will answer benefit questions, resolve concerns, and guide members through next steps while working remotely.
You will report to the Inbound Contacts Supervisor and help ensure members feel informed and supported. You will handle 40+ inbound calls daily, document all interactions, escalate when needed, and meet quality and productivity targets.
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