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Remote Customer Onboarding & Success Specialist
Remote / Online - Candidates ideally in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-08-24
Newton, Middlesex County, Massachusetts, 02165, USA
Listing for:
Informa Group
Remote/Work from Home
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Technical Support
Job Description & How to Apply Below
Informa Tech Target in Newton, MA is seeking a Customer Onboarding Specialist to deliver a seamless onboarding experience for BrightTALK and Portal platforms. You will guide customers from contract signature to platform adoption, ensuring training and configuration align with business goals.
You will collaborate with Sales, Campaign Management, Product, Support, and Delivery teams to ensure a smooth handoff to ongoing support and to accelerate time-to-value for customers.
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