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Remote Member Retention Specialist
Remote / Online - Candidates ideally in
Hamden, New Haven County, Connecticut, 06517, USA
Listed on 2026-08-24
Hamden, New Haven County, Connecticut, 06517, USA
Listing for:
Healthfirst
Remote/Work from Home
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Sales
Customer Success Management
Job Description & How to Apply Below
Healthfirst is seeking an Outreach Retention Specialist to conduct outbound renewal calls for PHSP, Medicare, and Integrated Product membership. The role focuses on educating members over the phone, assisting with renewal applications, and scheduling field visits when needed.
100% remote with flexible scheduling is available. The position requires prior HMO/Managed Care experience, NYSOH knowledge, and proficiency in MS Office, Salesforce/OnContact, MHS, ePaces, and Biz Talk.
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