Remote LTC Care Concierge & Support Analyst
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-24
Northern, Floyd County, Kentucky, USA
Listing for:
Manulife Financial
Full Time, Remote/Work from Home
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
John Hancock Life Insurance Company (U.S.A.) is seeking a provider network specialist to connect customers with LTC providers and wellness partners, ensuring smooth onboarding and ongoing support. You will manage inbound/outbound calls, guide customers to qualified resources, and support network onboarding activities.
The role emphasizes a strong customer service mindset, SME knowledge on Health & Prevention and Provider Network initiatives, and collaboration across multiple partners.
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