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Remote Customer Relations Team Lead; AZ/TX
Remote / Online - Candidates ideally in
Mesa, Maricopa County, Arizona, 85201, USA
Listed on 2026-08-24
Mesa, Maricopa County, Arizona, 85201, USA
Listing for:
Acumen Fiscal Agent
Remote/Work from Home
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management, HelpDesk/Support
Job Description & How to Apply Below
Acumen Fiscal Agent is seeking a Customer Relations Team Lead to manage and support the Customer Relations department, ensuring standardized processes and high-quality results. The role emphasizes exceptional customer service, efficient enrollment, and effective outbound communications.
Remote work is available, with residency required in Arizona or Texas. The candidate will conduct quality checks, monitor timelines, analyze escalated issues, and provide coaching to team members while
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