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Remote Customer Success Manager — Drive & Adoption
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-25
Northern, Floyd County, Kentucky, USA
Listing for:
Smartly, Inc
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Location: Northern
Bonusly is hiring a Customer Success Manager to oversee a portfolio of approximately 100 mid-market customers, driving retention, renewals, and upsell opportunities. You will own growth, lead launches, and develop scalable engagement strategies to maximize adoption and long-term value.
You will synthesize customer insights to inform product decisions and collaborate across teams to ensure customer success throughout the lifecycle. Remote U.S.
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