Remote Customer Success Manager - SaaS & Adoption
Remote / Online - Candidates ideally in
Virginia, Cass County, Illinois, 62691, USA
Listed on 2026-08-25
Virginia, Cass County, Illinois, 62691, USA
Listing for:
QAD Inc.
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, CRM Systems & Management
Job Description & How to Apply Below
Location: Virginia
QAD is seeking a Customer Success Manager to drive retention and growth through adoption, support, and value demonstration. You will own and nurture Digital and Smart Business Engagement customers through the entire journey, ensuring renewal targets are met and customers are referenceable.
Responsibilities include tracking interactions in Salesforce, analyzing data for insights, and collaborating with global sales to identify opportunities.
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