Remote Parking Support Coordinator: Ticket Triage & Routing
Remote / Online - Candidates ideally in
Roseville, Ramsey County, Minnesota, USA
Listed on 2026-08-25
Roseville, Ramsey County, Minnesota, USA
Listing for:
Amano McGann, Inc.
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Clerical, Office Administrator/ Coordinator, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Amano McGann, Inc. seeks a Parking Systems Support Coordinator to streamline customer support intake, triage new tickets, and route requests to the correct teams.
The role focuses on expedient handling of product, damaged-equipment, and consumable-order cases, reducing downtime and balancing workload across the team. Responsibilities include promptly answering calls, validating entitlements and warranty coverage, and dispatching to the appropriate AMI branch.
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