Remote Bilingual Call Center Specialist; Spanish/English
Remote / Online - Candidates ideally in
New York, USA
Listed on 2026-08-25
New York, USA
Listing for:
Empire State University SUNY
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Empire State University currently seeks a Bilingual Call Center Representative in our 1
Stop Student Services office. The role delivers exceptional customer service to prospective students, current students, alumni, faculty, and staff in both English and Spanish across multiple channels.
Responsibilities include addressing inquiries about admissions, financial aid, registration, billing, and university policies, while maintaining records and safeguarding FERPA-compliant data.
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