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Remote Inbound Member Support Specialist
Remote / Online - Candidates ideally in
Owensboro, Daviess County, Kentucky, 42302, USA
Listed on 2026-08-25
Owensboro, Daviess County, Kentucky, 42302, USA
Listing for:
Humana
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep
Job Description & How to Apply Below
Humana is seeking an Inbound Contacts Representative 2 to support members and providers on the Dental and Go365 teams. You will answer benefit questions, resolve issues, and guide customers through next steps, ensuring they feel informed and supported, all from a remote work setting.
Daily you will handle 40+ inbound calls, document interactions in internal systems, escalate when needed, and strive to meet quality, productivity, and customer experience goals.
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