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Remote Support Specialist : Tech & Workflow Guidance
Remote / Online - Candidates ideally in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-08-26
South Naperville Area, Will County, Illinois, 60564, USA
Listing for:
Patterson Companies, Inc.
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Patterson Companies, Inc. is seeking an Support Specialist I to handle inbound and outbound calls, provide technical guidance, and assist with workflow inquiries for software, services, and devices.
The role requires documenting interactions in CRM, entering tickets, and following escalation procedures to ensure a positive customer experience. The position emphasizes continuous learning, adherence to department processes, and timeliness in communication.
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