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Remote SaaS Support Specialist: Product Expert
Remote / Online - Candidates ideally in
Nampa, Canyon County, Idaho, 83687, USA
Listed on 2026-08-26
Nampa, Canyon County, Idaho, 83687, USA
Listing for:
Rippling
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Rippling is hiring for a Customer Support specialist to ensure a seamless experience within our HR, IT, and Finance platform. You will become a product expert, resolve issues, and assist customers via email, chat, or video from a remote US-based role.
The role requires a 1–4 year SaaS customer support background, a Bachelor's degree, and strong communication skills in English. You will work in a collaborative team and participate in ongoing training to stay adept with platform updates.
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