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Remote Bilingual Customer Support Specialist; EN/ES
Remote / Online - Candidates ideally in
Oakland, Alameda County, California, 94601, USA
Listed on 2026-08-26
Oakland, Alameda County, California, 94601, USA
Listing for:
MCI
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
MCI is seeking a Remote Work-at-Home Customer Support specialist to handle inquiries, resolve issues, and upsell services from a home office across the United States. You will work in a fast-paced environment delivering exceptional CX, requiring English and Spanish fluency and strong communication skills.
The role emphasizes first-call resolution, documentation in systems, adherence to scripts, and collaboration with teams to ensure customer satisfaction while maintaining reliable attendance and
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