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Remote Guest Experience Specialist
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-26
Washington, District of Columbia, 20022, USA
Listing for:
Triwill Group
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Emerald Stay is seeking a Guest Experience Representative to ensure outstanding guest satisfaction from inquiry to post-checkout. You will handle inquiries across Airbnb, VRBO, , Direct Website, and Expedia, coordinating check-ins and resolving issues with on-site teams.
The role emphasizes proactive guest communication, accurate records, and upselling amenities where appropriate. Remote flexibility is offered, with a contract, hourly framework.
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