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Member Experience Advocate - Remote
Remote / Online - Candidates ideally in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-08-26
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for:
Triwill Group
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Eleanor Health is seeking a Member Support Specialist to handle inbound inquiries and resolve non-clinical member needs using an initial inquiry resolution framework. The role reports to the Member Support Center Supervisor and supports operational goals while prioritizing member satisfaction.
Hours are Monday–Friday, 8am–8pm EST, with shifts within that window. Responsibilities include managing calls, collaborating with internal teams, and utilizing systems like G-Suite, Salesforce, and Ops Hub.
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