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Strategic Enterprise CSM – AI Platform ; Remote
Remote / Online - Candidates ideally in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-08-26
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for:
Zoom
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager
Job Description & How to Apply Below
Zoom is seeking a customer success professional to partner with enterprise customers, driving ROI and revenue growth. You will build strategic relationships with executives, guide adoption, and identify expansion opportunities while shaping our customer success approach in a fast-growing AI platform space.
The role emphasizes data-driven outcomes, KPI tracking, collaboration with Sales, Product, and Support, and enabling customers through training and best practices.
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