Remote Senior Client Success & Renewal Strategist
Remote / Online - Candidates ideally in
Bethesda, Montgomery County, Maryland, 20811, USA
Listed on 2026-08-27
Bethesda, Montgomery County, Maryland, 20811, USA
Listing for:
HelioCampus Inc.
Remote/Work from Home
position Listed on 2026-08-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Job Description & How to Apply Below
Helio Campus Inc. is seeking a Senior Customer Success Manager (Sr. CSM) to combine relationship management and sales responsibilities, ensuring renewals, upsell, and cross-sell goals across a defined client book.
You will be the primary contact through kickoff, implementation, and ongoing operations, coordinating with multiple stakeholders. The role emphasizes ensuring client success, retention, and referenceability while navigating enterprise accounts and long-term partnerships.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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