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Remote Bilingual Customer Service Specialist
Remote / Online - Candidates ideally in
Watsonville, Santa Cruz County, California, 95076, USA
Listed on 2026-08-27
Watsonville, Santa Cruz County, California, 95076, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Ecommerce, HelpDesk/Support
Job Description & How to Apply Below
Socket.dev is seeking a Customer Service Specialist for a remote position. You will handle customer inquiries via email, phone, and chat, processing orders, managing subscriptions, and answering product questions.
The role emphasizes first-class service, issue resolution, and product knowledge across channels (Pro, Retail, Ecom & Marketplace). Six months to one year of related experience is preferred.
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