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Customer Service Representative
| Maryland Heights, Missouri | Remote
Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-08-27
Dallas, Dallas County, Texas, 75201, USA
Listing for:
UnitedHealth Group
Remote/Work from Home
position Listed on 2026-08-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
1062497
|
Maryland Heights, Missouri
|
Remote
United Health Group - - Responsibilities:
Answer 50-70 incoming phone calls per day from customers and identify the type of assistance the customer needs;
Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems;
Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues;
Scheduling appointments for patients - entering and updating demographics;
Be empathetic and provide quality service to customers while following company policies and privacy guidelines
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