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Customer Experience Social Representative Work From Home

Remote / Online - Candidates ideally in
Downingtown, Chester County, Pennsylvania, 19335, USA
Listing for: Comfrt LLC
Full Time, Remote/Work from Home position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, HelpDesk/Support, CRM Systems & Management
Job Description & How to Apply Below
Position: Customer Experience Social Representative - FT - Work From Home
Location: Downingtown

[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Pay / Company-covered health insurance / 5% 401k match / Generous paid time off / Purpose-driven company with supportive, creative environment - As a Customer Experience Social Representative at Comfrt, you will:
Engage with customers through various social media platforms, providing timely and professional responses to inquiries and concerns;
Monitor and analyze customer feedback and trends to identify areas for improvement and make recommendations to the team;
Collaborate with cross-functional teams to ensure consistent and positive customer experiences across all touchpoints;
Create and maintain customer satisfaction surveys and analyze data to identify areas for improvement;
Utilize customer relationship management (CRM) software to track and manage customer interactions and provide accurate and timely updates to customers. Hiring Immediately >>
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