CSR Fully Remote | Remote Client Success Specialist

CSR Fully Remote | Remote Client Success Specialist

Company: AO | Globe Life
Work Arrangement: 100% Remote / Work From Home
Location: U.S. Residents Only
Schedule: Flexible
Experience: Entry Level Welcome | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay + Performance Bonuses
Training: Comprehensive Training, Licensing Guidance & Mentorship Provided

Looking for a fully remote customer service career where you can help people, build meaningful relationships, and create opportunities for professional and financial growth?

AO | Globe Life is expanding our virtual team and seeking motivated, people-focused professionals to join us as Remote Client Success Specialists.

You'll work directly with individuals and families through virtual appointments, helping them understand available benefits, answering questions, assisting with enrollment, and providing ongoing client support.

This position combines customer service, client relationship management, benefits education, and consultative insurance sales in a fully remote environment.

No previous insurance experience is required. We provide the training, mentorship, licensing guidance, and ongoing professional development needed to get started.

✔ 100% Remote / Work From Home
✔ Entry Level – Training Provided
✔ Qualified Client Opportunities Provided
✔ No Traditional Cold Calling
✔ No Lead Purchasing Required
✔ Weekly Commission-Based Pay
✔ Performance Bonuses
✔ Flexible Scheduling
✔ Renewal & Residual Income Opportunities
✔ Leadership & Career Advancement

As a Remote Client Success Specialist, you'll help clients from their initial consultation through ongoing service and support.

• Meet with clients through scheduled Zoom and phone appointments

• Connect with individuals and families interested in learning about available benefits

• Listen to client needs, questions, and financial protection priorities

• Provide professional, personalized customer service

• Answer questions regarding available benefits and coverage options

• Assist existing clients with applicable policy reviews and updates

• Provide consistent follow-up and ongoing support

• Maintain accurate digital records and documentation

• Build long-term relationships through trust, communication, and dependable service

Once appropriately licensed, you'll:

• Conduct virtual benefit consultations

• Explain available life, accident, and supplemental health insurance options

• Help clients understand coverage features and available choices

• Identify solutions based on individual and family needs

• Assist clients through applications and enrollment

• Help with required documentation and beneficiary information

• Provide ongoing service after enrollment

Our approach focuses on education, relationships, and helping clients make informed decisions—not high-pressure sales tactics.

Build your career without the daily commute.

Client appointments, training, coaching, and team collaboration are conducted virtually, giving you the opportunity to work from home while staying connected to a professional team.

Enjoy:

• 100% remote work

• Flexible scheduling opportunities

• Virtual client appointments

• Online training and mentorship

• Modern digital business systems

• Collaborative remote team environment

Focus on helping people rather than searching for prospects.

Representatives have access to qualified client opportunities, including individuals and families interested in receiving information about available benefits.

No lead purchasing is required.

Your focus is on client consultations, education, enrollment, relationship building, and ongoing service.

This is a commission-based independent contractor opportunity, not an hourly or salaried CSR position.

Compensation opportunities may include:

• Weekly commission payments

• Performance-based bonuses

• Renewal and residual income opportunities

• Leadership incentives

• Recognition programs

• Additional performance-based rewards

Your earning…