Fully Remote Entry-Level Customer Service | Client Success Specialist

Company: AO | Globe Life
Location: 100% Remote – United States
Work Arrangement: Work From Home
Experience: Entry Level | No Insurance Experience Required
Schedule: Flexible
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Training: Full Training, Licensing Guidance & Mentorship Provided

Looking for an entry-level customer service career you can build entirely from home?

AO | Globe Life is expanding our virtual team and seeking motivated, people-focused professionals to join us as Remote Client Success Specialists.

You'll connect with individuals and families through scheduled virtual appointments, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support.

This opportunity combines customer service, relationship building, benefits education, and consultative insurance sales while providing the training and mentorship needed to learn the industry.

✔ 100% Remote / Work From Home
✔ Entry Level – No Experience Required
✔ Qualified Client Opportunities Provided
✔ No Traditional Cold Calling
✔ No Lead Purchasing Required
✔ Weekly Commission-Based Pay
✔ Performance Bonuses
✔ Flexible Scheduling
✔ Training & One-on-One Mentorship
✔ Renewal & Residual Income Opportunities
✔ Leadership & Management Advancement

As a Remote Client Success Specialist, you'll help provide a positive and professional experience for prospective and existing clients.

• Meet with clients through scheduled Zoom and phone appointments

• Connect with individuals and families interested in learning about available benefits

• Listen to client questions, concerns, and priorities

• Provide personalized, professional customer service

• Answer questions regarding benefits and coverage options

• Follow up with clients regarding service needs and updates

• Assist existing clients with applicable policy-related questions

• Maintain accurate digital client records and documentation

• Build long-term relationships through communication, trust, and dependable service

Once appropriately licensed, you'll help clients understand available financial protection options.

Responsibilities may include:

• Conducting virtual benefit consultations

• Explaining available life, accident, and supplemental health insurance options

• Identifying individual and family protection needs

• Helping clients evaluate available coverage options

• Providing personalized, needs-based recommendations

• Assisting with applications and enrollment

• Helping complete required documentation

• Assisting with beneficiary information

• Providing ongoing service following enrollment

Our approach emphasizes education, relationships, and helping clients make informed decisions—not high-pressure sales tactics.

Build your career without the daily commute.

Your client appointments, training, coaching, and team collaboration are conducted virtually.

• Work from home within the United States

• No daily commute

• Virtual client appointments

• Online training and coaching

• Digital business systems

• Remote team collaboration

• Flexible scheduling opportunities

Flexibility comes with responsibility. Successful representatives maintain the consistency, availability, and accountability needed to serve clients and achieve their professional goals.

Spend more time helping people and less time searching for prospects.

Representatives have access to qualified client opportunities, including individuals and families interested in receiving information regarding available benefits.

Your focus is on:

• Client consultations

• Customer service

• Benefits education

• Relationship building

• Enrollment assistance

• Follow-up and ongoing support

This is a commission-based independent contractor opportunity, not an hourly or salaried customer service position.

Compensation opportunities may include:

• Weekly commission payments

• Performance-b…