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Remote Manager, Customer Care Partner Delivery & Governance

Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listing for: Frontier Airlines, Inc.
Remote/Work from Home position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 82000 - 109000 USD Yearly USD 82000.00 109000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Frontier Airlines, Inc. is seeking a Manager - Customer Care Partner Delivery (Remote) to own end-to-end vendor performance and customer resolution across care channels.

You’ll liaise between Frontier and BPO partners, driving service delivery, policy adherence and continuous improvement. The role requires 7+ years in leadership within contact center or customer care operations, with strong vendor management, analytics and cross-functional collaboration skills.

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