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SaaS Onboarding Specialist — Remote
Remote / Online - Candidates ideally in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-08-28
Newton, Middlesex County, Massachusetts, 02165, USA
Listing for:
Informagroupplc
Remote/Work from Home
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Informa Tech Target in Newton, MA is seeking a Customer Onboarding Specialist to deliver a seamless onboarding experience for customers on our BrightTALK and Portal platforms. You will own the transition from contract signature to platform adoption, ensuring customers are trained, configured, and ready to achieve business goals.
You will serve as the primary onboarding contact, guiding customers through setup and training while coordinating with Sales, Campaign Management, Product, Support, and
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