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Remote IoT Customer Success Lead
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-08-28
New York, New York County, New York, 10261, USA
Listing for:
Trackunit
Remote/Work from Home
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Trackunit is hiring for a remote Customer Success/Engagement role in North America with 3-5+ years in B2B SaaS, IoT, or telematics. You will own post-sales lifecycle for Midmarket and OEM customers, drive value delivery, and partner across Product, Support, and TAM teams to scale renewals and growth. Travel 25-30% for workshops and lifecycle moments.
The role emphasizes data-driven decisions, cross-functional collaboration, and a strong customer-first mindset in a fast-paced, global environment.
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