Remote Call Center CX Specialist
Remote / Online - Candidates ideally in
Los Lunas, Valencia County, New Mexico, 87031, USA
Listed on 2026-08-28
Los Lunas, Valencia County, New Mexico, 87031, USA
Listing for:
MCI
Remote/Work from Home
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
MCI is hiring a Remote Call Center Customer Service Representative to join our growing CX and BPO teams. You will handle customer inquiries via phone, email, and chat, delivering accurate product and policy information from a home office.
The role emphasizes empathy, problem solving, and timely issue resolution, with a need to adapt to various software systems and schedules including evenings and weekends.
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