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Hybrid Retention Specialist – Upsell & Delight
Remote / Online - Candidates ideally in
Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listed on 2026-08-28
Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listing for:
Midco
Full Time, Remote/Work from Home
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
Midco in Sioux Falls is seeking a customer retention specialist to support inbound calls, upsell services, and grow loyalty. You will resolve billing questions, perform needs assessments, and present value-based solutions to customers while collaborating with Sales and Service teams for an outstanding experience.
The role supports a hybrid work model with work-from-home days after training and a schedule of 8am–8pm, Monday through Friday.
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