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Remote Customer Success Manager Renewal

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Karbon
Remote/Work from Home position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Success Manager - Growth & Renewal

Karbon is hiring a Customer Success Manager to own a portfolio of accounting-firm customers. You will provide consultative advice, lead projects that deliver value, and act as a bridge to Product and GTM teams. This remote role in the US/Canada includes travel to client sites (approx. 5–10%).

With 2–3+ years in a B2B SaaS enablement role, you’ll translate Karbon capabilities into day-to-day value, manage renewals, and identify expansion opportunities to drive growth and customer success.

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