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Remote Veteran Services Call Center Agent

Remote / Online - Candidates ideally in
Frederick, Frederick County, Maryland, 21701, USA
Listing for: The Bowen Group (a GTSC Company)
Remote/Work from Home position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23000 - 26000 USD Yearly USD 23000.00 26000.00 YEAR
Job Description & How to Apply Below

The Bowen Group, a GTSC company, is hiring experienced online call center customer service representatives to support the Veterans Experience Office at the U.S. Department of Veterans Affairs.

This 100% virtual position requires you to reside within 60-minute driving distance to a VA Medical Center and participate in extensive training. You will work 24/7 shift schedules, with the goal of connecting Veterans to the right resources and documenting interactions accurately.

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