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Remote Part-Time Consumer Care & Social Listening Lead
Remote / Online - Candidates ideally in
Morristown, Morris County, New Jersey, 07960, USA
Listed on 2026-08-28
Morristown, Morris County, New Jersey, 07960, USA
Listing for:
eTeam
Part Time, Remote/Work from Home
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
eTeam is seeking a part-time Consumer Care Specialist contractor for a remote 12‑month assignment. You will handle customer inquiries across channels, moderate social content, and monitor consumer sentiment with listening tools, escalating issues to Medical, Legal and Regulatory teams as needed.
The role requires 3–5 years in consumer care or community management, experience with enterprise CS platforms and SMMS tools (e.g., Sprout Social, Bazaarvoice), and knowledge of FDA regulations or
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