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Remote SaaS Customer Support Specialist

Remote / Online - Candidates ideally in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: Rippling
Remote/Work from Home position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 30000 - 33000 USD Yearly USD 30000.00 33000.00 YEAR
Job Description & How to Apply Below

Rippling is seeking a Customer Support professional to help customers navigate our payroll, HR, and IT platform across time zones. The role emphasizes problem-solving, fresh perspectives, and a commitment to continuous learning within a collaborative team.

You will respond to inquiries via email, chat, or video, document interactions in the CRM, and work with Product and Engineering to drive improvements while maintaining high customer satisfaction in a remote US-based setup.

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