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Remote Fertility Outreach & Member Support Specialist
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-29
San Jose, Santa Clara County, California, 95199, USA
Listing for:
CoFertility
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Cofertility is hiring a Member Outreach Specialist to guide egg donors through the donation and egg-freezing journeys. This remote, member-facing role combines education, support, and service across multiple channels, including phone and email, with video calls for informed consent.
You will engage empathetically with members and document interactions in our systems. You should have 2-3 years in a client-facing role, strong communication, and the ability to work independently in a fast-moving
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