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Remote Customer Service Specialist — Delight Customer
Remote / Online - Candidates ideally in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-08-29
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for:
Xact
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
XACT is seeking a Customer Service Specialist to help customers choose products, resolve issues, and ensure smooth order processing from a dedicated home office. You’ll use empathy and problem-solving to deliver exceptional service across phone, email, and live chat, supporting growth and customer satisfaction.
The role emphasizes active listening, clear communication, and a proactive approach to upselling and cross-selling while maintaining detailed records and meeting performance metrics.
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