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Remote Customer Service Specialist - Delight Customers

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listing for: Xact
Remote/Work from Home position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below

XACT is seeking a Customer Service Specialist to help our clients' customers from a secure home office. You’ll assist via phone, email, and live chat with product selection and order questions while delivering exceptional service.

You’ll listen actively, uncover needs, and propose solutions that improve the customer experience. You’ll work with other teams to ensure timely orders, maintain accurate records, and strive to meet performance metrics.

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