Remote Customer Support Team Lead; Sales & Insurance
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-29
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Sweet Epic Travels
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Sweet Epic Travels is seeking a Remote Customer Support Team Lead to elevate client interactions and drive satisfaction from home. You will lead client communications across channels, handle insurance sales inquiries, and identify upsell opportunities while aligning with policy frameworks.
This role rewards proactive problem-solving, multilingual communication, and data-informed service improvements to strengthen client engagement and retention.
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