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Remote Delivery & Restoration CX Advisor
Remote / Online - Candidates ideally in
Fort Mill, York County, South Carolina, 29715, USA
Listed on 2026-08-29
Fort Mill, York County, South Carolina, 29715, USA
Listing for:
Broad River Retail
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Broad River Retail is seeking a Customer Experience Advisor for delivery and restoration in a remote-capable role with onsite training. You will manage escalated service, repair, and delivery issues, communicating resolutions to customers and internal partners.
The role emphasizes proactive problem-solving and cross-department collaboration to improve outcomes. You will maintain your own case book, analyze root causes, and contribute to process improvements, while meeting key performance metrics
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