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Senior Customer Success Expert - Ground Controls; Remote
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-29
Northern, Floyd County, Kentucky, USA
Listing for:
Foreflight
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Location: Northern
Jeppesen Fore Flight is seeking a Sr Customer Success Expert to drive adoption for Flight Deck Solutions, with emphasis on Ground Controls and EFB workflows. You will partner with CSM, translate customer goals into technical actions, and maintain executive-level communication.
The role requires 5+ years in customer-facing technical roles within SaaS, with strong cross-functional collaboration across international customers and teams.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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