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Remote Customer Experience Consultant: Resolve Escalations
Remote / Online - Candidates ideally in
Fort Mill, York County, South Carolina, 29715, USA
Listed on 2026-08-29
Fort Mill, York County, South Carolina, 29715, USA
Listing for:
Applied Labs
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Broad River Retail is seeking a Customer Experience Consultant to join our Customer Experience Team in Fort Mill or Four Oaks. You will resolve highly visible customer issues, manage escalations, and ensure timely resolutions with a customer-first approach.
You will collaborate with the Retail Team and other departments, communicate clearly, and strive to meet performance metrics. The role includes remote training and onsite team meetings to support a strong Memorial culture.
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