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Remote Customer Success Advocate - HVAC B2B

Remote / Online - Candidates ideally in
Knightdale, Wake County, North Carolina, 27545, USA
Listing for: Carrier Enterprise
Remote/Work from Home position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
    CRM Systems & Management, Customer Service Rep, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Carrier Enterprise, a national HVAC distributor, is seeking a Customer Success Advocate to support customers via chat, email and online requests. The role emphasizes a sales/service mindset and high-volume customer engagement across digital channels within a fast-paced environment.

The ideal candidate will have a college degree or at least five years of experience in customer support, strong communication skills, and proficiency with CRM/Salesforce.

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