Remote Member Services Rep – Call Center
Remote / Online - Candidates ideally in
Fayetteville, Cumberland County, North Carolina, 28305, USA
Listed on 2026-08-29
Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for:
Trillium Health Resources
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Trillium Health Resources is seeking a Member Services Representative I to provide front-line support to members, providers, and stakeholders. You will answer inquiries, connect callers to resources, and ensure accurate information exchange with a strong focus on service quality.
The role emphasizes documenting interactions and adhering to established call center processes to maintain consistent service delivery and positive customer experiences.
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