Remote Behavioral Health Care Navigator
Remote / Online - Candidates ideally in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-08-29
Erie, Erie County, Pennsylvania, 16501, USA
Listing for:
Independence Blue Cross
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Independence Blue Cross is seeking an Associate Customer Care Navigator (Behavioral Health) to support members by resolving inquiries via phone, email, or chat. The role emphasizes empathy, collaboration, and the ability to coordinate with multiple departments to deliver tailored solutions.
The position requires a Bachelor's degree (preferred) and 0-2 years in customer advocacy, with flexibility for occasional client site visits and remote work within the Tri-State Area region.
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