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Remote Customer Care & Order Specialist
Remote / Online - Candidates ideally in
Decatur, Macon County, Illinois, 62521, USA
Listed on 2026-08-30
Decatur, Macon County, Illinois, 62521, USA
Listing for:
Vantive
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Vantive is seeking a Customer Specialist to manage order fulfillment for Renal Medical Products. You will handle inbound calls and non-phone channels, process orders, manage exceptions, and collaborate with Product Information, Distribution Centers, Planning & Deployment, Credit & Collections, Customer Master, Sales Representatives, and other departments.
You will contribute to on-time order rates and KPI targets while supporting cross-functional teams and maintaining accurate records.
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